Last updated: October 7, 2026

Scope of This Policy

This Privacy Policy applies to the Pak Rummy website, the Pak Rummy app, and any support channels we run. By creating an account or using our services, you agree to the practices described here. If you do not agree, please do not use Pak Rummy. This policy should be read together with our terms and conditions and disclaimer.

Information We Collect

Information You Give Us

When you register and use Pak Rummy, we may collect your mobile phone number, your password (stored in protected form), the OTP you use to verify your account, and any referral code you enter. For deposits and withdrawals, we may collect your wallet number, transaction amounts, and payment references. If you contact support, we also keep your messages and any screenshots you send.

Information Collected Automatically

When you use the app or website, we may collect your device type, operating system, app version, IP address, language, and log data such as pages viewed and times of access. We also record account activity, including game history, wallet balance changes, bonuses claimed, and VIP progress, so the platform can work and disputes can be checked.

Information From Other Sources

Payment providers such as JazzCash and EasyPaisa may confirm whether a transaction succeeded. If you join through a friend’s referral link, we also record that link to credit the referral correctly.

How We Use Your Information

We use your information to:

• Create and manage your account
• Verify your age and identity
• Process deposits and withdrawals
• Run games and show your history
• Apply bonuses, VIP levels, and referrals
• Provide customer support
• Detect fraud and misuse
• Improve speed and reliability
• Send service and promotional messages
• Meet legal obligations

How We Share Information

We do not sell your personal information. We share it only when needed, and only as much as needed:

• With payment providers, to complete your transactions
• With service providers who help us host, secure, and support the platform
• With authorities, when the law requires it or to protect our users and platform
• With a successor, if the business is reorganized or transferred

Our service providers may use your information only to perform services for us. Your referral network can see activity totals related to commissions, but not your password or payment details.

Cookies and Similar Tools

Our website may use cookies and similar technologies to keep you signed in, remember preferences, and understand how pages are used. You can control cookies in your browser settings. Blocking some cookies may stop parts of the website from working properly.

Data Security

We protect your information with SSL encryption on transactions, protected password storage, and verification checks before withdrawals are released. No online service can promise perfect security, so please help us by choosing a strong password, never sharing your login or OTP, and logging out on shared devices. If you suspect unauthorized access, contact us right away.

Data Retention

We keep your information for as long as your account is active and as long as needed to provide our services, resolve disputes, prevent fraud, and meet legal or accounting requirements. When information is no longer needed, we delete it or make it anonymous.

Your Choices and Rights

You may ask us to:

• Tell you what information we hold about you
• Correct information that is wrong
• Delete your account and related data
• Stop sending you promotional messages

Send your request through the contact page. We may need to verify your identity first, and we may keep certain records where the law or fraud prevention requires it. You can opt out of promotional messages at any time, although we will still send important account and payment notices.

Children’s Privacy

Pak Rummy is for adults aged 18 and over. We do not knowingly collect information from minors. If you believe a child has created an account, please tell us and we will take steps to close it and remove the data. See our disclaimer for more on age limits.

Third-Party Services

Payments and support may involve third-party services such as JazzCash, EasyPaisa, WhatsApp, and Telegram. They have their own privacy policies, and we do not control how they handle your information. Please review their policies before using them. More details about payment methods are on the payments page.

Where Data Is Processed

Your information may be stored and processed on servers in locations other than where you live. When this happens, we take reasonable steps to protect it in line with this policy.

Changes to This Policy

We may update this policy from time to time. The date at the top shows the latest revision, and for significant changes we will give a clearer notice on the website or in the app. Continuing to use Pak Rummy after an update means you accept the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out through our contact page. You can also learn more about the platform on our About Us page.